Clear answers to common questions about our furniture and services
We sell furniture for modern homes, mainly sofas, sofa sets, and wardrobes. Our range includes different styles, sizes, and designs to match various home needs.
Yes, we deliver across the United Kingdom. Some remote areas may take longer or have extra charges. We will inform you before dispatch if this applies.
Standard furniture usually takes 3 to 7 working days. Large items like sofas and wardrobes may take 5 to 10 working days. Delivery times are estimates and may change due to courier or weather issues.
Shipping costs are shown at checkout before you place your order. Charges depend on item size and delivery location.
Yes. After dispatch, we send a confirmation email with tracking details where available.
Contact us within 48 hours of delivery with your order number and clear photos of the damage so we can assist quickly.
Yes. Returns are accepted according to our Return and Refund Policy. Items must be unused, not assembled, and in original condition. Contact us within 14 days of delivery.
Delivery charges are non-refundable unless the return is due to a fault or our mistake.
Yes. Approved refunds are sent to the original payment method after inspection. Refunds usually appear within 5 to 10 working days.
Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible. Contact us as soon as possible.
Some items need basic assembly. Assembly details are listed on the product page. You can contact us if unsure.
Some items are available as custom or special orders. Custom items take longer, and delivery time is shared at order time.
You can contact us by email for any questions or customer support.
